Customer Service Center
Upcoming Events
Today, March 11
• Vail - Musical
• Mayfield - PTO Meeting
• Mayfield - Girl Scouts
• MHS - Choral Concert
• Miller Ridge - PTO Meeting
• Spring Nominations for GATE accepted 2/16/2010 - 3/12/2010
• MHS Mid-Winter Concert

Friday, March 12
• Vail - Musical
• Spring Nominations for GATE accepted 2/16/2010 - 3/12/2010

Monday, March 15
• District Benchmark Assessments
• OGT - Grades 10, 11, 12

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Customer Service Center
Welcome to the Middletown City School District Customer Service Center 513-420-4656

The Customer Service Center, is designed to satisfy customers by solving problems in a caring, helpful and professional manner. The center links students, parents and community members to available resources and provides accurate information and quality assistance for everyone involved.

The Customer Service Center is available to help you get information about things like:

• School Attendance Boundaries
• Special Programs
• Student Services
• Transportation
• Preschool
• School Supplies
• District events

The center does not handle employee disciplinary actions or union issues.

If you have a question that involves an administrator, teacher or school, please contact the teacher or principal first. Most questions can be answered at the building level.

In any written correspondence, please include your name, address and phone number so that someone may contact you.
 
Frequently Asked Questions
• What information do I bring to enroll child?
• How do I get lunch cards/tickets for my daughter at Vail Middle School?
• I need to request a transcript. What is the cost and where do I send the form?
• When is theVail spirit store open to purchase uniforms?
• I need a school calendar, where can I get one?
• What teacher is the staff member in charge of Optimist?
• How can I order any Middletown High School sweatshirts, etc.?
• How do I go online and check to see if my child is turning in his school work
• Will Middletown High Schoolstart wearing uniforms next year?such as polo shirts. with the option of diff color pants such as vail. I heard this rumor......
• Can I pay my childrens school fees online?
• I would like to have an open enrollment application e-mailed to me or faxed to the following number 513-727-4754. Thank you.
• I need a transcript form where do I find it
• What is your code of conduct regarding services to children identified with a specific disability that meets federal guidelines?
• I notice that there is an icon for Progress book for parents on the home page. How do I get a username and password to check my child's grades. Thanks you for your assistance.
• where do I go to see school closings & delays ?
 
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